Your privacy is important to us at LaurelCrest Appliance Repair. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or contact us through our call request form. By using our website and services, you agree to the practices described in this policy.

Information Collection

We collect personal information when you voluntarily submit it to us through our call request form. This information includes your name, phone number, email address, and any other details you provide to facilitate a service request. Please note that our website is primarily informational and does not process transactions or collect credit card information.

In addition to personal information, we collect non-personal browsing data through the use of cookies and web beacons to improve user experience. This data may include browser type, operating system, referring URLs, and timestamps of visits. You may adjust cookie settings in your browser, but some features of our website may not function properly without them.

Information Use

The personal information you provide through our call request form is used to contact you regarding service-related purposes. By submitting your information, you agree to allow us and our trusted partners to contact you via phone, email, or text message.

Information Sharing

Your information may be shared with our trusted partners who assist with operational and service needs. We ensure that these partners uphold similar standards of privacy protection. We do not sell or rent your personal information to third parties for marketing purposes.

User Consent and Agreement

By using our website or contacting us, you acknowledge and agree to the terms of this privacy policy, including the following:

You allow us and our partners to contact you for service-related purposes.
You understand that your information may be shared with our trusted partners for necessary operational and service needs.
You agree that browsing data may be collected to enhance your user experience.
You waive your right to sue or take any legal action, beyond direct negotiation, for disputes related to the website or services.
You agree that the maximum compensation for any claims related to our website or services is limited to $100.
You agree to bear your own legal fees and expenses in the event of a dispute.

Your Privacy Rights and Opt-Out Information

We respect your privacy rights and provide you with options concerning your data. If you wish to review, update, or delete your personal information, or if you choose to opt-out of further communications, please contact us at (310) 742-5169.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for the latest information on our privacy practices.

This Privacy Policy is effective as of the date specified at the end of this document and remains in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

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